ATCO Gas has a long history of being an active corporate citizen in the communities we serve, work and live in. Each year we work with different organizations to bring some of our flagship programs to your community.
ATCO Gas is committed to the protection and stewardship of the environment. This strongly held value is embedded in our staff training, reflected in our corporate decision making, and integrated into our business strategies. Our Environmental Policy outlines this commitment and our Environment Operating Principles incorporate practices that limit greenhouse gas emissions.
ATCO Gas collects meter readings and uses this measurement information to calculate how much natural gas has been used each charge period. Our company passes this information to your retailer, along with our delivery charges and your retailer passes these costs on to you.
Pipe fusion ceremony during the opening of the Airdrie Operations Centre
ATCO Gas delivers safe, reliable, cost-effective natural gas to Alberta -- and has since 1912. That's why we say we're "Alberta-made". An investor-owned, rate regulated utility, ATCO Gas helps to build communities across the province because our people live, work and volunteer in the communities we serve.
ATCO Gas Retailer Guide - PDF This guide was developed by ATCO Gas to be used by Retailers and Self-Retailers who have entered into a Distribution Access Service Agreement with the Company for Distribution Access Service in accordance with the Gas Utilities Act and the Regulations made thereunder. This guide also applies to any party whom will be acting as an Agent on behalf of the Retailer(s) or Self-Retailer(s) for transactions including, but not limited to, retail billing and load settlement. This guide is intended to provide an overview of AG's business processes and includes descriptions of common customer choice transactions in order to effectively deal with the Company in its service area.The content of this manual is furnished for informational use only, and is subject to change without notice. While every precaution has been taken in the preparation of this reference manual, ATCO Gas assumes no liability for errors, or omissions, or damages resulting from the use or reliance upon the information contained herein.
For more information, please contact:
Jennifer Bell - ATCO Gas
Phone: 780-420-7928
Fax: 780-420-1058
jennifer.bell@atcogas.com
Consumers looking for retailer choices for their home and business should contact Utilities Consumer Advocate.
ATCO Group is a worldwide organization of companies engaged in Utilities, Energy, Structures & Logistics and Technologies. More information about ATCO can be found on its website at www.atco.com.