ATCO Gas has a long history of being an active corporate citizen in the communities we serve, work and live in. Each year we work with different organizations to bring some of our flagship programs to your community.
ATCO Gas is committed to the protection and stewardship of the environment. This strongly held value is embedded in our staff training, reflected in our corporate decision making, and integrated into our business strategies. Our Environmental Policy outlines this commitment and our Environment Operating Principles incorporate practices that limit greenhouse gas emissions.
ATCO Gas collects meter readings and uses this measurement information to calculate how much natural gas has been used each charge period. Our company passes this information to your retailer, along with our delivery charges and your retailer passes these costs on to you.
Pipe fusion ceremony during the opening of the Airdrie Operations Centre
ATCO Gas delivers safe, reliable, cost-effective natural gas to Alberta -- and has since 1912. That's why we say we're "Alberta-made". An investor-owned, rate regulated utility, ATCO Gas helps to build communities across the province because our people live, work and volunteer in the communities we serve.
The services provided by ATCO Gas are regulated by the Alberta Utilities Commission (AUC).
On June 25, 2010, in Decision 2010-291, the AUC approved changes to ATCO Gas’ existing Terms and Conditions of Service effective July 1, 2010. The updated Terms and Conditions can be accessed at the links provided below.
In accordance with the provisions of the Gas Utilities Act and the Regulations, ATCO Gas & Pipelines Ltd. (ATCO Gas) in its role as a pipe owner will carry out the functions necessary to furnish natural gas facilities to end-use customers in its service area to enable customers to purchase natural gas for that person's own use from a retailer or Default Supply Provider (DSP).
1) Terms and Conditions for Distribution Service Connections - These terms and conditions are intended to govern the relationship between ATCO Gas and customer(s) who require a service connection to the company's natural gas distribution system. These terms and conditions will also govern the relationship between ATCO Gas and retailer(s), DSPs or any other person whom the Customer has assigned to act on its behalf in its dealings with ATCO Gas, regarding the provision of pipe service on its natural gas distribution system.
2) Terms and Conditions for Distribution Access Service - These terms and conditions are intended to apply to the relationship between ATCO Gas, as a gas distribution service provider and all retailers, the DSP, or any party who will be acting as an agent on behalf of the retailer/DSP for transactions, including, but not limited to, retailer/DSP billing and load settlement. These terms and conditions will also govern the relationship between ATCO Gas and customer(s) for whom the retailer/DSP or any other party is acting as an agent in its dealings with ATCO Gas.
ATCO Group is a worldwide organization of companies engaged in Utilities, Energy, Structures & Logistics and Technologies. More information about ATCO can be found on its website at www.atco.com.