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Home Safety Contractors and Builders In an Emergency

In an Emergency

 

Page Content

Take immediate action if you hit a gas line

Hitting a natural gas line is dangerous
  • Leave the area right away.
  • Use a landline to call ATCO Gas or 911 – no cell phones
 
You must call immediately, even if you do not smell gas or hear it escaping.
 
If you hit a gas line, call  ATCO Gas’s emergency line 24 hours a day
Edmonton and area: 780-420-5585
Calgary and area: 403-245-7222
All other areas: 1-800-511-3447
 
Do not try to repair the line yourself!
  • Keep people away from the area.
  • Cordon off the site.
  • Do not attempt to pinch off the line or stop the flow of gas.
  • Shut of all equipment and vehicles.
  • Do not use cell phones in the area
  • Put out any cigarettes or open flames.
  • Allow gas to vent into the air.
 
Call Alberta Environment
According to provincial legislation, you must also call Alberta Environment. Call
toll-free at 1-800-222-6514.
 
How does ATCO Gas respond?  
 
For more information:
  • Call before you dig
  • Dig safely on your site 
  • What you might not know about excavation 
  • Working around natural gas
  • Safety resources 
  • Book a safe digging presentation for your crew 
Page Content 2
 
ATCO Gas 24-hour Emergency Services: Edmonton and Area 1-780-420-5585 | Calgary and Area 1-403-245-7222 | All Other Areas 1-800-511-3447
   
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ATCO is a diversified global corporation delivering service excellence and innovative business solutions in Structures & Logistics, Electricity, Pipelines & Liquids, and Retail Energy. More information about ATCO can be found on www.ATCO.com.

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Updated on September 18, 2017