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ATCO Gas reports unplanned natural gas outage for 22 Sifton Boulevard customers in Calgary

ATCO Gas participates in new Calgary subdivision using renewable energy

 

 

General Information
Our Service Area
Service-line Requests
Meter Reading
Info for Retailers
Release of Information
Terms and Conditions
 

ATCO Gas is here to serve you

As your energy delivery company, ATCO Gas provides the safe, reliable delivery of natural gas to your home, farm or business, just as we have for nearly a century. Our delivery rates (the charges you see on your energy retailer's monthly bill) are the lowest in Canada.  The rates are regulated by the Alberta Energy Utilities Board (EUB).

ATCO Gas is your contact for natural gas odour or natural gas emergencies.  We read your meters and continue to provide accurate meter readings to your energy retailer.  Our friendly experts at the ATCO Blue Flame Kitchen and ATCO EnergySense are available to help you with your home energy and home living needs.

If you have a question or comment about ATCO Gas service in your community, please e-mail us using our online feedback form.

Natural Gas Services WHO TO CALL
Emergency Services
  • natural gas odour

  • hit natural gas lines

  • carbon monoxide

  • natural gas outage and no heat

ATCO Gas 24-hour Emergency Services:

Edmonton and Area  1-780-420-5585
Calgary and Area  1-403-245-7222
All Other Areas  1-800-511-3447

Energy Services
  • Move in/out requests
  • Billing information and inquiries
  • Customer account questions
  • Reconnections after a service is turned off
  • Temporarily turn off service
Your chosen energy retailer.
 

For a list of all competitive retailers and their contact information, visit www.ucahelps.gov.ab.ca
or call 310-4-UCA (310-4822) in Alberta and (780) 644-5130 outside Alberta.

Safety Information and Education Check out our online safety information


Print and/or order copies of our safety resources


 

Natural Gas Services

  • Annual furnace and natural gas appliance checks
  • Provide a customer meter reading

 

ATCO Gas Customer Assistance Centre
Calgary - (403) 245-7888
Edmonton - (780) 424-5222
Toll-free 310-5678

Monday to Friday:
7 a.m. to 7 p.m.
(closed on statutory holidays)

E-mail your customer meter reading: Using our online form

Service Installations:

  • Request new service line installation

  • Meter installation or removal

  • Relocate or remove gas line or meter

  • Trailer moves

  • Make payment for construction and customer services such as parts replacement

Check with your nearest ATCO Gas operating centre or agency.