Retailer Resources

This guide was developed by ATCO Gas to be used by Retailers and Self-Retailers who have entered into a Distribution Access Service Agreement with the Company for Distribution Access Service in accordance with the Gas Utilities Act and the Regulations made there under.  This guide also applies to any party whom will be acting as an Agent on behalf of the Retailer(s) or Self-Retailer(s) for transactions including, but not limited to, retail billing and load settlement.  This guide is intended to provide an overview of AG's business processes and includes descriptions of common customer choice transactions in order to effectively deal with the Company in its service area

The content of this manual is furnished for informational use only, and is subject to change without notice.  While every precaution has been taken in the preparation of this reference manual, ATCO Gas assumes no liability for errors or omissions, or damages resulting from the use or reliance upon the information contained herein.

For more information, please contact:

Jennifer Bell - ATCO Gas

Phone: 780-420-7928
Fax: 780-420-5098